The new year will bring exciting changes in the hotel world. Here are the most
important trends that will shape 2025:
Hyper-personalisation: Guests expect tailored experiences - from AI-supported recommendations to personalised room settings. Standard was yesterday!
Sustainability becomes mandatory: CO₂-neutral hotels, plastic-free concepts and local products - sustainability is no longer a bonus, but a must for guests and investors.
AI & automation: From chatbots for 24/7 customer service to smart room technologies - hotels are increasingly relying on AI to optimise processes and make stays more pleasant.
Workation & Bleisure Boom: Work where others go on holiday! The trend towards longer stays that combine business and leisure continues to grow.
Focus on direct bookings: Hotels are increasingly focussing on direct bookings in order to reduce their dependence on third-party providers - with better offers and direct communication.
2025 will be a year full of innovations! What other trends do you see?
DIANIUM COMMERCIAL, your partner for the brokerage of hand-picked hotel properties, is at your side in every area of the hotel industry.
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